Your downloadable files are located in your order history. Login to your account, select “view” on your order, and click the blue link of your Download.
The digital downloads are in a zipped up file. Make sure you have allowed your computer to complete the download before you attempt to open the file. (if you try and open the zipped file before it has completed the download, it will say the file is “corrupt”) Once your zipped file is open, drag out the MP3 files into your music player on your computer.
The downloads are in a zipped up file, and most devices will not open these types of files. You will need to download your files onto a computer.
All pre orders will arrive around the “street date” of the album, as well as the digital albums pre ordered, will be available to download upon street date.
Any other questions? Contact firstname.lastname@example.org
Thank you for your business!